Meet Our Team
ROBIN MUECK, CRB, GRI
CHAIRMAN & CEO, BROKER/OWNER
Licensed since 1975, Robin has managed and owned residential real estate brokerages for more than 30 years. In addition to being the founder of Heritage Coastal Vacation Rentals, Robin is the Broker/Owner, Chairman and CEO of Heritage Texas Properties. She has led its record-setting performance since its creation and its numerous and significant acquisitions to form what is now Houston's largest independently owned agency. Being raised just North of Galveston Island, therefore making countless memories there throughout her life, Galveston holds a special place in her heart. Having recently opened her first real estate office on the island, Robin's goal is to grow Heritage Coastal Vacation Rentals into a full-service vacation rental company with unmatched customer service and the best experience possible for guests and homeowners alike. Robin resides in Houston with her husband, Jerry; has two children, Colby and Jaclyn; and is the proud grandmother of Mason, Travis, Brady and Molly.
OWNER/EXECUTIVE VICE PRESIDENT
Jerry grew up in Houston and earned his BBA in Accounting from the University of Houston. He was a CPA for a number of years before embarking on a distinguished career in healthcare in 1974. Over the next 35 years, he held numerous executive positions, serving as Hospital CEO, Hospital CFO, Vice President of Business Development, and Vice President of Wellness, all with Memorial Hermann Healthcare Systems. Also a licensed Realtor®, he has developed extensive experience in mergers, acquisitions and joint ventures, both from a business and a real estate perspective. As Executive Vice President, Jerry Mueck oversees the business and financial structure of Heritage Coastal Vacation Rentals. His focus is on the strategic planning and fulfillment of organizational needs that ensure consistent delivery of the company's mission, lead Heritage to even greater levels of productivity, and help grow the business.
A licensed real estate Broker since 1982, Chaille brings a wealth of experience and a broad body of knowledge to Heritage Coastal Vacation Rentals and her position as President. Her career in real estate began with the management and marketing of commercial office buildings, and then grew to include commercial construction and project management, before shifting into the residential sales market in the mid-1980s. Building upon her successful sales career, she expanded her skills to include relocation services and, finally, to sales management. As a leader, Chaille’s keen understanding and unwavering support of sales associates, combined with her state-of-the-art technology solutions, has translated to a higher level of service to clients and customers. Chaille says that she loves the challenges that face her every day and delights in the fact that she found a way to mold her passion for local redevelopment and growth into her life’s work.
CARRIE J HOOVER, CPM
DIRECTOR OF VACATION RENTALS
Carrie was born and raised in Houston and Beaumont, Texas. Having spent most of her life visiting Galveston, it has always been her favorite place and she feels very connected to the island lifestyle. Her passion for Galveston truly shows in every aspect of her life. Carrie received her real estate license in the State of Texas in 1976 and has since developed over 45 years of experience in residential and commercial property management, including apartment communities, high-rise office buildings, and retail shopping centers. She has played a key role in construction management, remodeling, remediating, decorating and staging properties. After years of experience on-site, Carrie became District Property Manager for one of the largest real estate firms in Texas and later became Regional Property Manager, overseeing properties in Texas, New Mexico and Arizona. Carrie and her husband, Doak, have been married for 38 years and are full-time residents of Galveston Island. They have a son, two daughters, seven grandchildren and three dogs. In Carrie's spare time, she loves spending time with her family, playing tennis, fishing and kayaking. Carrie is responsible for acquiring and managing vacation rental properties at Heritage Coastal Vacation Rentals and wants to ensure that both our homeowners and renters receive the highest level of service in the industry.
Whitney grew up in North Texas, where she obtained her real estate license in 2008. Life and family brought her to Galveston Island in early 2009, where she developed her love for the island life, enjoying the local people, food, atmosphere, antique shops and so much more. For the same reasons that brought her there, Whitney had to return to North Texas just a few short years later, leaving behind a piece of her heart with it. Whitney now resides in North Texas with her two daughters, Kylan and Emerson, and two spoiled dogs, Dez and Murphy. In her spare time, she enjoys spending time with her children, decorating, cheering on her hometown teams, the Dallas Cowboys and Texas Rangers, and watching Kylan play softball. Whitney has a wealth of experience in the property management and mortgage industries. She is customer service driven, thrilled to be a part of Galveston life again, even if it's from afar, and cant wait to put her experience and knowledge to use to ensure that all operations run smoothly and that guests have the best vacation rental experience possible with Heritage Coastal Vacation Rentals.